How to Use Snapchat My AI (and How to Remove It)

My AI arrived pinned to the top of everyone’s chat list without being asked for, which is why the most common question about it is not how to use it but how to get rid of it. Both answers are below, along with the part that gets discussed least: what it retains.

What it is, roughly

My AI is a chatbot built on a large language model, wrapped in a Snapchat account so it behaves like a friend in your list. You message it, it replies in the same chat interface as everyone else.

What it is genuinely useful for:

• Quick answers you would otherwise search for
• Gift and recipe ideas, or a starting point for plans
• Rewriting a caption or a message when you are stuck
• Explaining something unfamiliar in plain language

What it is not good at, and this matters:

• Facts that need to be right. It will state incorrect things with total confidence.
• Anything time-sensitive or local — opening hours, prices, current events
• Being a confidant. More on that below.

Treat it as a fast first draft, not a source. If a wrong answer would cost you something, check it elsewhere.

Talking to it

Nothing complicated: open the chat and type. It handles follow-up questions in context, so you can refine rather than restarting.

Two things sharpen the replies. Be specific about what you actually want, since “give me a caption” produces something generic while “give me a short, dry caption for a photo of burnt toast” does not. And tell it the format you need — a list, one sentence, a table — because it will otherwise pick for you.

You can rename it and give it a custom avatar through its profile, which some people find makes it less unsettling and others find makes it more so.

What it remembers, and how to wipe that

This is the section worth reading properly.

My AI retains your conversations, and it uses details from them to shape later replies. Location is the part people underestimate: if you have granted Snapchat location access, My AI can factor in roughly where you are when answering, which is how it produces nearby recommendations.

To clear what it holds:

1. Go to Settings → Privacy Controls → Clear Data
2. Choose Clear My AI Data
3. Confirm

That wipes the conversation history it draws on. To take away location specifically, go to Settings → Privacy Controls → Location and revoke Snapchat’s access, or set it so nothing is shared.

The practical rule, and it applies to every AI chatbot rather than this one in particular: assume anything you type could be reviewed by a human at some point. Do not put medical details, financial information, passwords, someone else’s private information, or anything you would be uncomfortable seeing quoted back to you into it. It is not a diary and it is not a therapist.

How to remove My AI from your chat list

Here is the honest answer, because plenty of articles are vague about it.

On Snapchat+: subscribers can unpin the conversation and remove it from the chat feed. Press and hold the My AI chat, then use Chat Settings to clear or unpin it.

On the free tier: you cannot fully delete the feature. What you can do is reduce it to near-invisibility:

• Clear its data through Privacy Controls, as above
• Press and hold the chat and clear the conversation so the thread is empty
• Do not message it — with no recent activity it drifts down your chat list on its own
• Revoke location access so it has less to work with

That gets you a dormant, empty, low-positioned chat. It does not remove the entry entirely, and any article claiming otherwise on the free tier is describing the paid feature.

If a younger person is using the account

Snapchat’s Family Center lets a parent or guardian see whether a teen has been messaging My AI, which is a more useful signal than trying to block the feature outright. It sits under Settings once Family Center is set up on both accounts.

Worth having the same conversation you would have about any chatbot: it sounds confident whether or not it is correct, it is not a person, and it should not be the thing you turn to about something serious.

Common questions

Is it free? Yes, on the standard tier. Snapchat+ adds control over pinning and removal.

Can it see my snaps or camera roll? It works within the chat. Do not send it anything you would not want retained.

Why does it get facts wrong? Because it generates plausible-sounding text rather than looking answers up. Confident and correct are not the same thing here.

Does clearing data delete the chat? It clears what it remembers. On the free tier the chat entry itself stays.

The short version

Use it for drafts, ideas and quick explanations. Verify anything that matters. Keep private information out of it entirely. Clear its data through Privacy Controls → Clear My AI Data whenever you want a reset, and accept that on the free plan the chat entry is a permanent fixture you can only quieten.

If tightening privacy is what brought you here, our guide on saving and exporting your Snapchat Memories covers getting your own data out of the app — a sensible next step.

Snapchat iterates on My AI frequently, so if the menus have moved since this was written, check Snapchat’s support pages for the current path.